A toilet in our house came away from the floor in a way that broke the flange it was bolted to. I called MT Drains because they had done a fine repair job in our kitchen a few months earlier. Viktoriya in the office was very friendly & helpful in getting us a cost estimate in a timely fashion and setting up an appointment to fix the problem that fit our schedules. We received email confirmation and reminder of the appointment, and a text confirmation on the morning of the appointment itself. The technician, Amir, arrived a few minutes before the start of the window for the appointment, which I always appreciate a lot! He was friendly, polite and professional. He assessed the repair requirements, confirmed the estimate, and completed the job in a timely manner. Amir also cleaned up everything and even took the garbage away with him. Viktoriya followed up shortly thereafter by phone to check that we were pleased with the job, and then sent the invoice to me for the agreed amount. She also confirmed that they received our payment right away. Ive used MT Drains services for plumbing issues before and will happily use them again!
- Approximate cost of services:
- $500.00