Bathroom remodel - ongoing plumbing issues
[Edited 1 year later] We had a small(ish) project to redo a bathroom. In the planning stage they proposed excellent suggestions to enhance our original ideas. They worked with us upfront to set all expectations so there were no surprises as the project went along. However, there were issues throughout the project (as there always are) including a pipe they put a screw through, resulting in ongoing issues in the room below. More than a year later and we are still having water leaking issues (they never properly fixed the problem they made) and I need to have someone else come in to fix their errors. There are also many small details (asymmetrical plug placement, not putting baseboards behind the toilet, etc) that just show a lack of attention/care. While overall the work is fine, the details and follow-up required resulted in the lower star rating.
- Approximate cost of services:
- $60,000.00
- Company Response
Hi Kevin,
As far as we knew our plumbers fixed the issue when it occurred. They are licensed plumbers and warranty their work so if there were continuing issues, it would have been dealt with had you let us know. This is the first we are hearing about this.---
Kevin, thank you so much! It was wonderful working with you both and we are extremely happy with the end result too. The finishings you chose work well together and you now have a beautiful ensuite to enjoy everyday! Thank you for the opportunity to help improve your home.