Certa Pro Painters Of Oakville Burlington

Paint & Wallpaper Contractors
Oakville ON L6J 0A9
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Certa Pro Painters Of Oakville Burlington
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71%

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Reviews for Certa Pro Painters Of Oakville Burlington

Average customer rating:
7.2 10 (6 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

painted condo 2 bed room 2 bathroom, foyer, kitchen,ceiling, living room, ceiling,part laundry room

they repainted most of my condo it had a lot of crayons, markers on the wall, dry wall damage. I was very pleased with the efficiency and professionalism of Autoro, Leo, Debbie and Mike. The job took 3 days. They cleaned up after the job was completed. So i had no mess when to clean in the end. I will recommend this company to friends and family.

Approximate cost of services:
$5,600.00
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Private User
Private User
Private User reviews Oakville, ON
10/10

Interior painting

Very satisfied with the quality of the work done. Great customer service and communication with the staff.

Also great value for the work that was done. Follow-up was great as well. Would recommend them to others and use them again.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for your feedback. Customer service, communication and follow up are 3 of our core values that we work on every day!

Rajeev from Burlington
Rajeev from Burlington
2 reviews Burlington, ON
10/10

The project was done on time.

I recently had my house painted, and Im extremely satisfied with the results. The team finished the job on time, and Jeff personally came by to ensure our satisfaction. Debbie worked diligently to keep the project within budget. Overall, a professional and efficient service. Highly recommend.

Approximate cost of services:
$3,700.00
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Private User
Private User
Private User reviews Mississauga, ON
0/10

Poor conduct

We had them smooth and paint our popcorn ceiling that we previously removed ourselves.
Debbie came in and gave us a quote. She said the painters can remove the pot lights, based on our conversation with her, we were happy and opted to proceed with the work and contract.
We asked the painters to please seal off both entrances to the kitchen. On the day when the work started, the painters said they cannot take out these pot lights. After much discussion, they said they will try to remove them, so we left them to the job and left. At the end of the day, when we came to check on the progress (after the painters had left), we noticed several things:
-they did not cover both entrances to the kitchen, but rather used the kitchen for storage of their tools directly on our marble counter tops and floor (pictures attached)
-because they did not seal up the kitchen, they left a layer of dust all over my kitchen - including the stove, water bottles, counter (picture attached).
-since we were not in the house, they felt they had the liberty to walk all around the house (upstairs and basement). The work to be done was on the main floor, not anywhere else.
-they had used all bathrooms in the house - when I had specifically showed them the powder room on the main floor. There was no need to go anywhere else.
-they had also helped themselves to a glass from my kitchen cabinet. After the job was done, the glass was no where to be found.
They attempted to clean up, but left a bag full of garbage on my kitchen floor (picture attached)
They had removed the pot lights, but they did not remove them carefully. Each pot light has 2 metal pins, they did not take out all of the pins and left most of them in the ceiling. Later when we had to put the pot lights back in, we had to stick our hands into the ceiling and search for the pins ourselves. We found all but 4! We asked Debbie to adjust the cost of the invoice as we need to buy 4 new pins but she refused.

Ryan (the production manager) came back to re-assess the project as the ceiling stain was stubborn and needed another coat of stronger stain blocker and top coat. She quoted us an additional $450. That day, I made sure I was at the house for the duration of the project. They only did the stain blocker and did not do the top coat as they said it was not needed.
Debbie then sent me the full invoice that included the cost of the top coat. Had I not been there to know that they did not do the top coat, I would have ended up paying for it. They did not adjust the invoice on their own.
You need to be present when they are doing work at the house. Debbie is just the person that provides the quote, she does not do the work. So when she says something can be done, get it in writing. Had we known that they would have removed the pot lights with this quality, we would have removed them ourselves.

Although the ceiling looked great at the end - I am not happy with the the overall conduct of the company and various gaps in communication within the team.

I do not recommend this company!

Approximate cost of services:
$2,400.00
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george in Georgetown
george in Georgetown
1 review Halton Hills, ON
10/10

condo painting

painted our condo in less than two days. two bedrooms plus living room , bathroom and hall, very satisfied with the way it was done very professional. recommend them anytime.

george.

Approximate cost of services:
$1,600.00
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Private User
Private User
Private User reviews Oakville, ON

First Review

3/10

Certa Pro Burlington/Oakville

Where to start 
Cut lines, brush marks, nail pops not fixed !  Overall attention to detail was just disappointing! 
Spent days repainting hit marks on base boards, doors and ceiling etc.   Colour recommendation was off. Choice of recommended colour clashed with other recommended colours undertones .  The owners recommendation was to repaint because of all the problem areas in the paint job itself but of course the colour being an issue as well .   HOWEVER this was going to cost me to redo.  Same price as what I paid originally and what any painter would quote. 
On the positive side - painters very nice and showed up on time

Approximate cost of services:
$2,000.00
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Company Response

We are not sure who this was, however it is important to note that in 31 years of business, we have never chosen colour's for our customers. This is precisely why we have an independent Designer who meets with the customers to validate colour options. We alway strive to find an answer to any of the very few issues our customers find and we would never suggest to do this on a customer's dime....therefore, I tend to think that there was a communication issue or you are mixing us up with another Painter and you were not really our customer.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Certa Pro Painters Of Oakville Burlington

CertaPro Painters of Oakville-Burlington is a premier painting company. We specialize in offering quality interior and exterior painting for residential and commercial painting projects.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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