Missing address plaque along with many issues in the house
- Approximate cost of services:
- $5,000.00
Missing address plaque along with many issues in the house
Build a home with Diane from Pacesetter
Hi Rob, thank you for your review. We are sorry to learn about your experience after possession of your home and on behalf of Pacesetter Homes we are sorry for letting you down. In order to assist you, we do require some additional information from you. Please feel free to email our customer experience manager at info@yourpacesetter.com. This is a general email address but will come to their attention. Please include the full name(s) of the owner(s) of your home, your address, and job number so we can locate your file. Our customer experience manager will work with you to put you in touch with the necessary individuals that can help resolve any items that are warrantable. You can also reach them by phone at 780-444-2941.
Hi Darlene, we are very saddened to learn you are unhappy with the service you have received after possession.
Your experience is surprising as we have received great feedback from many of our clients since we enrolled Service Q for warranty. Regardless, it is your experience that matters, and from the sounds of it, your experience has not been good.
On behalf of Pacesetter Homes Darlene, I do apologize for letting you down.
In order to assist you, I do require some additional information from you. Please feel free to email me at info@yourpacesetter.com. This is a general email address but will come to my attention. I will work with you to put you in touch with the necessary individuals that can help resolve any items that are warrantable.
Warmest regards,
Customer Experience Manager
Pacesetter Homes
First time home buyer experience
Hi Nida, We sincerely appreciate you taking the time to leave this review. We are thrilled to see 10-stars and to learn about your experience working with our Area Manager, Diane, and how she went above and beyond in helping you find your brand new home, virtually! Diane is a tremendous asset to our team and we will be passing on your kind and thoughtful words to her. All of us at Pacesetter are wishing you and your loved ones many happy and healthy years in your new home.
My experience with Pacesetter Homes has been outstanding!
Hi Feng, thank you very much for taking the time to leave this 10-star review. We are very happy to hear about your experience working with our area manager Diane, and her assistant, Sandra and how they worked together to help you find your brand new home. They are both great assets to our team and we will be passing on your kind words to them both. We are wishing you and your loved ones many happy and healthy years in your new home!