Pacesetter Homes

Builders
Edmonton AB T6N 0B2
Write a Review
Write a Review

Recommended Professionals

87%(2 reviews)
84%(7 reviews)
99%(14 reviews)
87%(2 reviews)
84%(7 reviews)
99%(14 reviews)
HomeStars
Builders
Pacesetter Homes
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

63%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Pacesetter Homes

Average customer rating:
6.1 10 (311 reviews)

Sort by

Diana P. in Edmonton
Diana P. in Edmonton
1 review Edmonton, AB
10/10

At Home!

After visiting many Showhomes and trying to find the builder that had everything on our "must-have" list, we often felt defeated after shopping for a home. Finally we visited the Pacesetter Showhome and they showed us a few homes. That was it, we found our new home the second house they showed us!
We were all so relieved...but what was even better was the deal. We had everything we wanted and the the price we were hoping for. I would recommend Pacesetter to anyone, truly happy with the quality, the customer service and the price. Based on our research of many builders Pacesetter is truly a master builder!

Approximate cost of services:
$450,000.00
Was this review helpful?
Company Response

Hi Diana,

I appreciate that you took the time to do a thorough investigation of all of your options before landing on us here at Pacesetter. It's so great to hear that all of the components that make up your ideal home (floorplan, style, price) were so easily discovered. I hope you enjoy many happy years in your new home!

Rebecca Robinson in Stony Plain
Rebecca Robinson in Stony Plain
1 review Stony Plain, AB
10/10

New Home Purchase

We were first time home buyers and didn’t know what to expect. Marissa Gabel definitely exceeded what we could have imagined in a sales rep. I felt like she was always there to answer our questions even when it was outside her working hours. We were so happy with our experience and would recommend Marissa to anyone looking for someone that will be there with you through your whole building experience.

Approximate cost of services:
$420,000.00
Was this review helpful?
Company Response

Hi Rebecca,

As a first time homebuyer, you could not have selected a better Area Manager to work with! Marissa is well known for building strong relationships with her clients in an effort to provide the very best home buying experience possible. Her people first approach makes her one of the best.

Private User
Private User
Private User reviews Edmonton, AB
10/10

production

Ms Tracy accomodate us when were looking for a house with our budget and help us until we can get one. She assisted us from searching until move in. She always update us thru email to let us know about our application and with that we feel happy and satisfied about the result. thanks miss tracy. i salute to your hard work and patience to us. thanks again.

Approximate cost of services:
$330.00
Was this review helpful?
Company Response

Hello there. I'm so pleased to hear that Tracy was able to assist you in the pre-purchasing stages to ensure you were able to happily get into your dream home on budget! She is one of the best at making sure to match her clients with a home that works perfectly for them. You'll also find that she'll keep you well informed on what's going on with the build as your home progresses, and will eagerly answer any questions you have. Thanks so much for sharing.

Zachary in Edmonton
Zachary in Edmonton
1 review Edmonton, AB
10/10

Zachary

The experience of buying our dream home was very challenging. The Cy Becker team of Sue and Patty helped us out tremendously. In fact, if it was not for Patty’s suggestion of the Zachary, we would probably still be in the condo being robbed of $520/month for condo fees.
We looked at the Zachary and were sold. I can’t count the amount of times that we went to Sherwood Park to see the show home there. We had so many question, probably enough to drive Sue and Patty to drink!
Professional, courteous, and people who actually “give a damn” about their client is just the surface of what Sue and Patty bring to the table. We would recommend them to anyone!
Sue’s design of our basement was phenomenal! No wasted space whatsoever!! FANTASTIC!!,
Note to CEO/VP: Did Patty get a raise? If not, she should! She made the suggestion to purchase. She’s great!!!!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hello there,

Congratulations on making the huge step from rentership to homeownership! I second the props to Patti and Sue for making the suggestion; the benefits will be beyond expectation, i'm sure. You've also chosen a fantastic floorplan layout to set up in. I appreciate you taking the time to give such a lovely shout out to our Cy Becker dynamic duo. I'll be happy to share!

K&CT8290 in Devon
K&CT8290 in Devon
1 review Devon, AB
10/10

Kristina Oswald

I don't think my husband and I could have found anyone better than Kristina to help us with buying our first house. She is very easy to work with and very helpful and definitely knows what she's doing! We will definitely be recommending Kristina and Pacesetter Homes to our friends and family looking to buy their first home!

Approximate cost of services:
$340,000.00
Was this review helpful?
Company Response

Hi K&CT8290,

Thank you so much for sharing your experience! Kristina is such a pleasure to be around, and her extensive knowledge of the industry provides the perfect framework for an incredible home buying journey. Here's to many happy years in your home.

Casilia in Edmonton
Casilia in Edmonton
1 review Edmonton, AB
10/10

Great Experience

We are currently in the process of building another house with Pacesetter, and once again we are having a very positive experience. The area manager Jesse and his assistant Gail have created a great experience from the very first day when we stepped in their show home. They are very knowledgeable, professional, helpful, friendly and fun and they are always willing to go extra miles to help us. Thank you, Jesse and Gail. We will definitely recommend Pacesetter to our friends.

Approximate cost of services:
$540,000.00
Was this review helpful?
Company Response

Thank you for your kind words. It's an honor to be apart of your home buying process for a second time. Jesse and Gail are quite the dynamic duo - they're insanely knowledgeable, thoughtful, patient and... really fun to be around! On behalf of Pacesetter, I wish you great success in your second home and thank you for taking to time to venerate Jesse and Gail. Congrats!

Private User
Private User
Private User reviews Edmonton, AB
8/10

Overall Rating

We bought our quick possession home from Billie 4 months ago. She is a great person to work with as well as her sales assistants namely Elina and Adriana. Billie helped us in buying our first home, walked us through the process and helped us with so many of our requests. :) Even she is on holidays, she would always reply as best as she could just to answer our queries and requests. She also gave us a very "beautiful" welcome gift. Her team is such a pleasure to work with to. Every time we want to take a peek of our home, they would always bring us there and answer so many questions that we had.

For the house itself, we had some issues encountered like the drafty doors on the front and deck entry, doors not even, insulation in the basement, small cracks on the driveway, etc. But since this is a new home, it takes a year to actually see the stability of the house. Every time we see some issues, we let Mason know and he is very quick to respond. A representative from Pacesetter, Crystal, went over our home after the 3-month period and she was very pleasant to deal with. We addressed all our issues and she said that they will fix them. Right now we haven't heard from them yet as they are busy but I know sooner or later, we'll get all our issues fixed.

The only thing I regret about our house now is how small the yard is. We bought our home in winter time so we didn't really see the actual size of the yard.

Overall, Pacesetter is great. I just hope that all our issues will get fixed. Every builder's reputation is solely based on customer satisfaction so hopefully we'll hear from them soon.

Approximate cost of services:
$4.00
Was this review helpful?
Company Response

Congratulations on the purchase of your very first home! The experience should be both exciting and informative, and i'm so pleased to hear that Billie and her team were able to give you all the support you needed throughout the journey. Now that you've moved into the warranty phases, I'd love to help by following up with the team on the status of your repairs; please feel free to email your home address or job number to pacesettersales@qualico.com so I can go about doing that. Thank you!

NewHomeBuyer in Edmonton
NewHomeBuyer in Edmonton
1 review Edmonton, AB
10/10

Diane is a Pleasure to Deal With!

My wife and I bought our first home with Diane at Pacesetter Homes in Edmonton this past winter. We spent many weeks visiting all the other builder showhomes around the city. Finally we met Diane and immediately felt that she was caring and passionate about finding us a home and not just a house. She has always been extremely quick about getting back to us with any questions that arise during our home building process and updates us regularly with the progress. Visit Diane at Edgemont if you value passion, product knowledge, great client communication, and an overall positive home buying experience!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi there. I couldn't have described Diane better myself! She truly puts every ounce of effort into making sure the home you buy will become your dream home. Furthermore, her expertise and willingness to share all of the knowledge she has about the industry are unmatched. Great choice!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Happy Family in Stony Plain

We purchased a new home in Stony Plain. Laurie was super friendly and helpful. Laurie was very relatable to being from this area and made our choice to purchase very easy. We love our new home and how approachable everyone we've dealt with has been. We will recommend Pacesetter and Laurie to many of our family and friends.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Wow thank you so much for your kind words! Laurie is a rare gem. It's awesome to hear of people appreciating her as much we do at Pacesetter (she has that ability to brighten up a room). Sounds like you're already in your new home, so congrats on that! And if you ever have a friend or family thinking of buying with Pacesetter, don't forget about our referral program. As a current Pacesetter client, any referral you give that ends in a sale will earn you $2500! Check out: gopacesetter.ca/referral for more info. All the best!

Private User
Private User
Private User reviews Leduc, AB
8/10

Built duplex

We are currently in the process of building a duplex with Pacesetter. We ended up drafting up a purchase agreement with Kristina in Devon for our duplex in Leduc. She rushed the process for us so that we could catch a promotion before it ended and drove the agreement from Devon to the office in Edmonton to make sure it got in, and reviewed, on time. She has addressed all of our issues and requests in a timely manner and with a smile and very friendly attitude. She has answered any questions we have had and has not hesitated to contact anyone she needs to in order to get us an answer. We have nothing but good things to say about her.

Our experience at Design Q was similar. The girls were all very helpful and were easy to work with.

Our house is not complete yet but so far the process has been great. The only complaint I have is the outrageous prices Pacesetter charges for a lot of the upgrades while building.

Overall it has been a good experience and I don't see any reason why the rest won't be the same.

Approximate cost of services:
$335,000.00
Was this review helpful?
Company Response

If you're looking for someone to offer genuine care and compassion for her clients, Kristina is definitely the person to go to! As one of our long time staff members, she truly exceeds expectations with each new home purchase. I'm so pleased you were able to work through the process with both her and our lovely Design Q team! I am confident the final product will be stunning.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacesetter Homes

Pacesetter Homes Edmonton
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Builders pros in Edmonton?