Direct Windows And Doors

Windows & Doors Installation & Service
Toronto ON M3H 5C2
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Mary Murphy in Etobicoke
Mary Murphy in Etobicoke
3 reviews Toronto, ON
1/10

Windows

This company supplied me windows. They were installed in a day.
My house looked like a tornado went through it. The bedroom wall was damaged. Garbage was left around the property and the front door was not what I had expected. It looked unfinished.
I requested addition molding to be placed around it and suggested I would pay extra.
I have never heard from this company again. The work was done but I am not even sure I have a guarantee. When I asked Kosta he told me to read my contract and that the guarantee was with the Window manufacturer. His written contract uses symbols and he did not write it out so it could be clearly understood. This differs from his presentation of the product.
I would not recommend them. I never received a final bill although i paid extra for capping of a window.

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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