Junk Squad blatantly misrepresents the services it provides and seems to promote and supports its' employees in treating customers with disrespect and disdain. Junk Squad has completely lost sight of the basic business fact that customers however big or small or insignificant are the most important part of any business and without them there simply is not a business. Junk Squad does not take the time to listen to the customers and as such the integrity of Junk Squad is questionable at best. The business practice of cutting corners and using the ignorance of the customer to give them less than good service(s) in an attempt to only add to Junk Squad's bottom line in my opinion is the lowest form of business. Junk Squad is greedy and lacks ethical business practices all in an effort to make a profit and take advantage of customers. Junk Squad should be ashamed of itself and the business practices it seems to have adopted. Our invoice was tripple what we expected to pay. Our landfill charges $368 (their charge $198), full truck $489 (their charge $489+170 labour+170 out of service area fee) quickly added up. All attempts to speak with management went nowhere as it was our all our fault for signing the invoice and landfill pre-authorization form.
***We have contacted the BBB in Ottawa to report their behavior.***
Do not use this company.
Rob & Fiona
- Approximate cost of services:
- $1,300.00