Simply Green

I rent from simple green AC and Heating system since two years, first they never do any health check for the equipments, and their respond is very poor, one time i had an AC issue, calling customer service and waiting to answer for more than 30 min, finally the agent respond and register the case as high urgency, no one show up for more than one day and the customer service respond that the call pending with dispatch the technical engineer, so I should wait for their engineer to be available.

I cannot beleive that the technician need a couple of days to attend an urgent case, Im really regrated to have a contract with them and planning to break and move to different company.