Squirrels were inside the porch roof and caused extensive damage. Ruben inspected, took pictures and gave me two options to patch the hole or a complete repair/replacement. Their team worked from 8:00 am until 6:00 pm and completed the repair including fascia and soffit replacement, caulking, downspout, sealing gaps and crevices. More pix were taken and I was very happy with professionalism and courtesy of Ruben, Oscar and their team. Price was cheaper than a prior quote. I would use them again and recommend.
Thank you.
- Approximate cost of services:
- $1,900.00
- Company Response
Hello Josephine,
We greatly appreciate you taking the time to share your positive experience with our team at On The Roof.
We're pleased that Ruben's inspection process, complete with pictures, provided you with a clear understanding of the situation. Offering you options for both patching the hole and a complete repair/replacement is part of our commitment to transparency and customer satisfaction.
It's fantastic to hear that our team, led by Ruben and Oscar, worked diligently from 8:00 am to 6:00 pm to complete the repair. The fact that they went above and beyond by replacing fascia and soffit, installing a downspout, and sealing gaps demonstrates our dedication to thorough and comprehensive solutions.
We're equally thrilled that you found our team to be professional and courteous throughout the process. Your satisfaction is our top priority, and we're delighted that the final result met your expectations. The fact that our pricing was more competitive than a prior quote is an added bonus, and we're glad we could provide value for your investment.
Thank you for your trust in On The Roof. We look forward to the possibility of assisting you in the future, and we truly appreciate your recommendation.
Best regards,
The On The Roof Team