Premier Windows & Doors

Phone calls and emails were responded to in a reasonable time. High quality product manufactured in Ontario. Company allowed for convenient payment method (email transfer). The professional installer was punctual both appointments (measurement day and installation day)... top-notch workmanship. All good! Thanks to my kitchen reno guy for recommending Helmut's company!

We had an old front door replaced and when the door was removed, there was considerable rot on the floor below the door. Leo and his guy had the floor replaced in no time with very little extra cost! Our new door looks amazing and is everything we were hoping it would be. Nothing but A+ service throughout the entire process. Thanks to both Helmut and Leo!
Would highly recommend Premier for your window and door work!

We had multiple windows installed and required that interior mouldings not be disturbed due to the age and character of the home, since they could not easily be reproduced. We also needed the appearance of leaded glass windows, which were being replaced and part of the original home design features. The windows are great, but even more impressive was the installation process. Leo and his assistant did a masterful job. It was so expertly done, that one would not have known that the windows had just been installed. This far exceeded our expectations. The touch up afterwords was truly minimal. We are very pleased. Job well done!

We are very pleased with our new windows and door from Premier Windows &Doors. Received excellent customer service and professional installation by Helmut and Leo. Would highly recommend this company!

We just got a beautiful door installed by Premier Windows and Doors. The entire experience was very satisfactory. The sales lady Michelle Cote was very competent, punctual and had a lot of knowledge about the door. She was also very good in helping us make the right choice for our home. The gentlemen who installed the door were also very punctual and did an excellent job. Good job guys!!

The house was built in 1958 and had the windows replaced once, but there was a need for an upgrade. We were very satisfied with the detail of the client support that Michelle provided, ensuring that we got from their product line, what we wanted as well as what was required. She spent the time to ensure we were comfortable and we did not feel taken advantage during the renovation.
The company represented itself with nothing short of the
highest of integrity and professionalism. I highly recommend their services without hesitation. The work team was prompt, curious and cleaned up after themselves when they were finished. The product we received is of very high quality at a price that is competitive. Helmut was very helpful and ensured that we were happy with the product and its installation.

Replaced an old patio door with a more functional large entry door with side light. The installation was very well done they even put our trim back on! Michelle helped us to choose the best door for the space and we love it! Looking forward to a warmer basement next winter.

Very satisfied with our new tilt n turn windows!
It was a big job, and it was done quite professionally. There was even a dilemma with the main front window, the original window wasn't well done and was problematic. Leo worked out what needed to be done (it seemed complicated), calculated the extra cost, we approved and they took the time necessary to fix that problem properly in order to keep the full warranty vaild. Leo and his buddy were very efficient during the installation, I was duly impressed. There was also a minor adjustment to be done on the back door after the install job was done, a quick phone call and it was promptly taken care of and fixed.
Also, out of all the quotes we received (we did shop around), Michelle's quote was the most detailed and she always answered all our questions promptly.
And every time we had this or that question, Helmut was able to assist us and confirm all sorts of details, many of them about the warranty.
Thanks guys, we're very happy with our new windows! A Canadian product based on European technology!
Nat&Dom
(for the cost of this job, please read 'big investment' - but the system wouldn't allow words in that field...)

Premier installed a patio door for us in February. The patio door itself was fine, but there was a problem with the screen. It wasn’t sliding very well because the frame was slightly too large. We mentioned this to the salesperson, Michelle Cote, when she did a follow up call to see if we were happy with the new patio door. When she heard this, she forwarded our complaint to the owner, who contacted the manufacturer, Kohltech. They arranged for a representative from Kohltech to do a site visit. They manufactured an entirely new screen at no charge, which was installed after a few months' delay. Now it works perfectly, and we are very satisfied with the quality of the products and service, except for the delay in installing the replacement. We contacted the owner several times for updates regarding the installation of the new screen. Michelle Côté, the salesperson, is excellent; she is very knowledgeable about their products, make useful suggestions, and followed up to ensure we were happy with the door she had sold us. I would highly recommend this company and their products.

Premier installed two small basement windows and a kitchen window and the workmanship was quite excellent. Leo the carpenter was fantastic and I really liked the sales approach and follow-up.