Excel Heating And Air Conditioning

Submitted an air conditioner service request through the Excel website, and received a call from Blake that evening. Based on my description of the problem, and the age of my air conditioner, Blake felt it was likely (but not guaranteed) to be the dual capacitor in the outside compressor. Even though Blake was fully booked for the following day, he said he would come by first thing in morning before his other calls to check, and if necessary replace, the dual capacitor. Fortunately for me, the dual capacitor was the problem, and Blake quickly replaced it. As I have two air conditioners the same age, Blake suggested we also check the dual capacitor in the second compressor. Although still working, that dual capacitor was way out of spec, so I had Blake replace it as well. The entire service call took less than an hour, and I now have two working air conditioners that I confidently expect to see me through the summer. This was my first time using Excel Heating & A/C. I chose them because they're a certified Carrier dealer, and also because of the many positive reviews on HomeStars. I'm glad I did. Although I hope I won't need their help any time soon, I won't hesitate to call them again if I do.