Excel Heating And Air Conditioning

We just had two carrier high efficiency furnaces tuned up. Blair was calm and professional on the phone. He was on time and the same approach in person, calm/knowledgeable and professional. He explained things as needed. Blake was very thorough he check air flow inside to maximize it and tested the air compression outside.

I further asked Blake to take a look at our two humidifiers. I knew we needed to clean them and needed new filters, which was my next task to tackle. He commented that there was excessive wiring, messy install by someone else/initial install. He offered to clean up the wiring for us and did so reasonable price. He explained how to the take them apart for cleaning, and properly reinstall. Very nice of Blake to do. He also told me we did not need our ceiling mounted unit controls because our thermostat could control them. He simply needed to add a new wire to each thermostat and did.Wow...That was a first, a service provider told us we could do that. Maybe some would call this above and beyond. I was impressed and happy to know so. Blake showed be on our Carrier thermostat. We are not techies. So start to finish it was a great service call. I was thrilled with the service work completed and the pricing for
all that was accomplished.

**We also had our air conditioning unit repaired more than 1 1/2 years ago by Matt at Excel. He was also a high quality representative of Excel. He was polite, on time and did not do any upselling of the job. He was quick and efficient. We were surprised it was just a minor repair needed as we were dreading a big bill.

**Goes to show from past service providers they all don't know what they are doing, but claim to be authorized specialist. We can not say enough good things about Blake & Excel as a company. Thank you.