OK eavestroughs cleaning, but don't know how to check out your roof for damage
They came by this past fall (2016) and did an OK job cleaning out the eavestroughs. From past companies I've had doing this, I was surprised Tip Top Eaves didn't use any water to flush out any remaining debris and check for leaks.
What bothered me the most is they said they would check the condition of my roof while up there.They told me I had a couple years left on my roof, but they obviously didn't do a thorough job looking. A month later, I had a leak in my roof from worn out shingles and need to replace the whole roof soon.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Sir/Madam,
From what we understand your concern is not related to your Eaves. As you mentioned above it seems your concern is in regards to your roof. In regards to the issues you are experiencing with your roof they could be related to strong winds and/or other inclement weather. Our company always makes sure to check all of our clients roofs and had there been any issue you would have been notified. We are sorry for any inconvenience this may have caused you. Please feel free to contact us at any time if you have any further questions or concerns.
Thank you,
TIP TOP EAVES INC.