Waterside Landscape Group

Window & Gutter Cleaning
Oakville ON L6M 5E6
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Window & Gutter Cleaning
Waterside Landscape Group
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21%

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Reviews by rating (past 12 months)

Reviews for Waterside Landscape Group

Average customer rating:
3.8 10 (5 reviews)

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William
William
1 review Milton, ON
0/10

Driveway sealing

Came to seal my driveway during summer of 2020; needless to say, driveway is utterly ruined and looks terrible. Utilized large sloppy patches to seal cracks, patches were torn up by vehicles and actually sticking to the tires. Contractor has repeatedly said he would come and rectify the situation, even this year in 2021 but I am repeatedly ignored.

Utter complete disappointment, considering small-claims action.. good thing all Whatsapp and text messages are saved. Not for the $160 so much, but for the damage and repair costs I will have to foot to fix this. Stay away from this contractor.

Approximate cost of services:
$160.00
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Jane Wei from Burlington
Jane Wei from Burlington
3 reviews Burlington, ON
3/10

lawn work - mulching, seeding, soil replenishment etc

The owner came knocking on the door and said he would be able to help us with the lawn and garden care. He sounded trustworthy and knowledgeable about the subject, so I gave him the business. He was supposed to come back for two visits, while 80% of the work in the first vist and 20% of the work in the second visit. I paid him in full for the first visit, he gave me a receipt and also emailed me a copy of the invoice etc. that looked like it was a professionally managed company that has things under control. The first visit went fine, I got the mulch, some seeding, soil etc., although other than the mulch the grass didn't work out very well, not sure what kind of seeds were used. He claimed he used better than garden store stuff that only landscapers get. Then his team never showed up fo the second visit or application or do the grubs treatments as he cleared charged for. When I followed up with him he kept saying the crew was too busy, he was burned out, etc. made me feel bad for him, so a year later I still never got what I fully paid for. Maybe he had a bad year, but I will not recommend him or buy from any door-to-door salesman any more.

Approximate cost of services:
$525.00
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Private User
Private User
Private User reviews Oakville, ON
10/10

Great work & customer service

I needed several projects completed with my exterior. I was beyond satisfied with the quality of the work, the dedication of the employees, and the friendliness of the staff. A month later some of the work shifted through natural settling, and when I called to inquire, within a week someone was out to check the work and make any corrections needed. I have recommended them highly to many other homeowners, and intend on using them for many additional jobs in the future

Approximate cost of services:
$800.00
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debby smith in Oakville
debby smith in Oakville
4 reviews Oakville, ON
0/10

Window cleaning

Prepaid in advance to have windows cleaned monthly during the spring and summer. They came twice..did a fair job but en never returned. Lots of excuses like no staff to help and truck broke down or not working in my area for a couple of weeks. 1 1/2 years later he still hasn't completed the work I paid for. Not impressed as I feel taken advantage of. Both my husband and I have serious medical conditions and this has caused so much more stress than necessary. I thought he (Jared) would have been an honest individual and wanted to help out a young guy starting his own business. Made a huge mistake prepaying so I could get a decent price. Would never recommend. Does not ever show up when scheduled either. Always rebooking.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Rob from Oakville
Rob from Oakville
9 reviews Oakville, ON

First Review

6/10

Window Cleaning

They do landscaping, window and gutter cleaning, hanging of Christmas lights, other outdoor projects.....seem to be sort of 'jack of all trades'. I used them for exterior window cleaning and cleaning of window screens. Did an OK job overall. Didn't use ladders to clean upper story windows, but an extended metal arm with an attachment on the end that cleaned with some form of purified water that they indicated did a better job of keeping windows clean than other ways. Windows were clean, though I personally didn't think it was 'better' because the method they used left some water spots behind that dried on the window, whereas places I've used that use a ladder, go up and clean and then squeegee didn't. In the end, job was ok but I will go back to my regular squeegee guy....might be personal opinion, but prefer that approach.

Approximate cost of services:
$275.00
1 of 1 people found this review helpful.
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