Heatmaster Services

I recently purchased my first house, which had a furnace from the 70s and no air conditioning. I called Heatmaster and they took care of everything, including disposal of the old furnace. At all times they were very polite, very professional, and helped explain anything I was unfamiliar with as a first time homeowner.

If I ever need more help in the future, or if someone I know needs a recommendation, I'll be calling Heatmaster.

We were refired to Heatmasters when we decided to have a new air conditioner installed in our home. I had the pleasure of dealing with Dimitri and he was Awesome! He came to give us a quote promptly, he explained the options for AC units and explained the differences between them. He made professional observation and suggestions on our current furnace and the unit needed to best suit our home. He never pushed or tired to upsell any product or service, but gave options and explained to us the differences that were available to us, and his professional option on the balance of cost and quality. Once the install was completed, they had everything cleaned up and I mean cleaned up! It was like we clean up ourselves. There wasnt a single thing I had to vacuum sweep or pick up. This was the icing on the cake knowing I made the right choice with HeatMaster. I defiantly recommend HeatMaster Services for HVAC work and repair. They have now become my contact for future services I may require in the future for out new home. Thank you Heatmasters!
Thank you Dimitri, and your awesome team.
Leo

My husband and I would like to express to our great appreciation for the excellent work Dmitri Bakanov preformed installing our air conditioner unit. He and his staff was very informative, quick, professional, and very pleasant to deal with. We would recommend Dmitri to everyone.

Called Heatmaster Services for estimate and received professional and most importantly honet consultation on what needs and what does not need replacement. Rare approach these days. Replacement was schedulled for the next day which was fantastic considering below zero temperatures in my case. Professional and high skilled installers. Kept my place clean which was highly appreciated.
Customer Service in general was beyond my expenctation.
I am quite a picky type of customer sometimes but I was impressed with Heatmaster services. Strognly recommend them for everyone who needs heating work done. Great job guys! You earn 10 stars rating!

A company that has high standards and quality products, better quote than the larger HVAC companies. On time and on price , no up sales. The
crew were polite and answered all my questions, they seemed to take pride in their work.
George G

I have consulted Dmitri on both the possible installation of A/C and furnace replacement in my Calgary condo. He did a complementary inspection of my 28 year old furnace and indicated that it is still in good working condition. Overall excellent and friendly service. He even made some adjustments to my furnace panels to make them fit better. I am very pleased and he will be the first person for me to call if I need HVAC service.

Furnace draft inducer gave up and couldn't find the parts anywhere. Decided it may be time for a new furnace, but after getting a couple quotes, Dmitri came over (originally to quote a new furnace) and told me it was not required, helped me locate the parts which I purchased and he came back to install for a song.

Excellent service, honest, helpful and even spent some time educating me on some of the operational stuff on my furnace and humidifier.

Would 100% recommend his services and will be using him in the future for all our furnace and such in the future.

They replaced an aging furnace and leaking hot water tank. We called Wednesday PM, had our quote Thursday, and the install was done on Monday. We said it wan't urgent, and I believe they would have done it earlier if necessary.

Dimetri and two men started about 11:00 and had the entire job done by 5:00; they were a pleasure to have in the house. They installed the hIgh-efficiency furnace, good hot water tank and flue liner, with a new thermostat. And the appropriate city construction permit was obtained. There was absolutely NO upselling during quoting and installation, or "surprises" afterwards. On budget and on time.

The old gear was trucked away, site cleared up, and all work was done very professionally.

I called about a month later with a question, within 5 minutes Dimitri returned the call offering to come over and take a look. There was no need, as the job had been done properly the first time!

I am 100% satisfied with the equipment, installation, interactions, and cost. Call this an unreserved recommendation. We will call on them again should the need arise.

This team of 3 (including Dmitri, the owner who also bid the job) arrived when expected, completed the removal of our old furnace and installed the new Ducane 96% high efficiency furnace and all associated vents, piping, pumps, chimney liner, etc in an efficient and professional manner and all done by 5PM (as promised). They took time to explain any questions I had and provided me with warranty info as well as Info regarding future service requirements. We've only had this new furnace for a week now but it has really impressed us so far. We like the variable speed blower (our old blower was either full on or off). This furnace just feels like a high quality product, but it comes with a great warranty if we have any issues. With nat gas prices soaring, we're hopeful to achieve some savings on our future bills over our old, way less efficient furnace.

My in-laws furnace stopped working on New year night with extreme cold weather. Heatmaster Services showed up within 30min of our call and was able to set them up with temp heating to carry them through the night and they returned first thing in the morning with the required parts and was able to fix everything with no issue. Was very knowledgeable and service was great!!