A1 Alberta Appliance Repair No Longer In Business

I saw their ad on Kijiji and called them.
The guy on the phone told me he would send someone within 30 minutes. It was a Saturday at 6.30 pm. To be honest I didn't expect anyone to come before the next Monday and I was a bit skeptical after reading the previous review saying they would charge me more money after normal hours.

I decided to go with them only because they were 'only' charging $59 for service. Usually technicians charge $99 just to come check your fridge!!!

Anyway, after 20 minutes, the guy came in with a toolbox and started to look at my leaking fridge. He said he knew exactly what was going on. I had a clogged pipe and would unclog it. I asked him how much he would charge and he said $130. I said ok fine since I didn't want to replace the fridge at this point.

The guy was very nice and polite and did the job in 40 minutes. He handed me an invoince and I asked him 'What if I get the problem again?'. He said I would have a 3 months warranty and could call the company anytime. Fair enough.

10 days later, my fridge started leaking again. I called them back and the same guy on the phone told me he would find someone to come and check the fridge again. The same technician came back about an hour later and since he could not fix my fridge the last time, I was not convinced that he would this time!

Anyway he looks at the fridge and this time he says that the problem comes from the gasket but GUESS WHAT. This company DOES NOT carry any PARTS! So of course, they were not able to change my gaskets and he simply said 'oh well if I find cheap gaskets I will bring it to you'. Oh please. He said the exact same thing the last time. And because he didn't want us to think he didn't do nothing this time, he removed the back part of the fridge and started to do some testing.

After 40 min he said that should do the trick but I was smart enough to figure out myself the problem was with the gasket way before he told me this.

2 days later, the leak was back of course. I sent them a text, emailed them and called them because remember I have a 3 months warranty. I said I was really unhappy and wanted my money back. Oh guess what? They told me they would call me back without even asking who I was LOL. And that was it.

Now my fridge is still leaking, I will have to replace it and I spent $210 for nothing.

I contacted A1 early on Monday morning and they were able to fit me in an hour later. They immdeiately diagnosed the problem and picked up the part. The fridge had a unique problem from the previous users and they were able to work around it like pros ensuring it was fixed and working properly. They made a point of finishing the job the same day even though it meant returning a second time after their Regular scheduled appointments well past regular business hours. Highly recommend them!!

Phoned about 2 PM concerning our rather old washer which was not working. They arrived about 5 PM and had the machine repaired in about 45 minutes. Felt very comfortable that the repair person knew exactly what he was doing and was very experienced in repairing our type of washing machine. Recommended.

I give them 10 stars. Technician has done tremendous job . Few techs came to my house but they did not diagnose my dryer . A1 Alberta tech came to my house and fixed my dryer with an hour. I really like their service and they will be my future repair guy too.

Good service. Tech came to my home and diagnosed my gas stove problem and explained me professionally .He fixed my stove with reasonable price. I would refer him to other too.

My furnace stopped blowing hot air in the middle of December a very cold month. I called after hours and they came right away. They needed a part and came back early the next morning and got it running well. The man was very helpful and even let my son help with the repair