Heating & Air Conditioning review in
Richmond Hill
Don't bother paying for a heating protection plan with Direct Energy because it isn't worth the paper it is written on. I had just had surgery to come home to a freezing cold house and had to wait a day to get service after dealing with incompetent and uncaring customer service reps.
- Approximate cost of services:
- $1.00
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- Company Response
Hi Nancy,
I'm sorry to read of your experience, please let me know if you would like me to have our Office of the President investigate the circumstances around your service call.Best,
Crystal
Public Relations, Direct Energy
crystal.jongeward@directenergy.com