Deml

Our Air conditioner stopped working, I contacted Direct Energy and right from the initial call I was put at ease,procedures were explained, cost was explained & the customer service representative was friendly,and knowledgeable. The technician arrived right on schedule & he too was very friendly, informed me through all the steps regarding the scope of his work and completed the work quickly and made sure the unit was working effeciently. I will definitely recommend Direct Energy for home services.