Deml

I have Furnace maintenance service which includes parts and labour.
A technician from Direct Energy came to do the annual maintenance and broke my furnace. The furnace was running fine until the technician touched my furnace. He said he has order a part and need to be replaced. When I received the part I called the Direct Energy and said the part has arrived. The technician came and try to install the part and the he said the part was wrong one. The he ordered for another part. The parts has arrived the 2nd time and the technician showed up and said that part is wrong one then he ordered for the part. And on and on. This is going on for the last 5 days and they cannot fix my furnace. I have seen more than 10 technicians. I have two kids staying home without heater. Both of my kids have allergy and asthma. The electric heater is not helping my kids. My breaker went out twice.
I think the technician are not qualified and lack of experience.
If you can’t fix it then replace the furnace. I cannot wait any more.