Deml

Our furnace broken down on a Thursday morning in December (a very cold December). We called for service, and though this was not the reason for the current problem, found out our furnace needed replacement because the heat exchange chamber was cracked (service tech could not legally restart her). A sales call went in immediately and several space heaters where left with me (saving our family the cost of moving into a hotel for the night). First thing Friday, the salesperson was here and first thing Saturday the technicians were here. They worked diligently and respectfully to get us heat. I baked them a cake.