Deml

This was my second year with the heating plus plan. Last year was okay, but this year, I got this technician, who seemed to only interested in selling me to install a rental hot water tank (I own a 8 year old tank) or some kind. I was supposed to have an annual mainteance/cleaning of my furnance as that is the plan I am paying for.

This guy just won't stop selling. I doubt it very much he spent much time doing the actual cleaning and inspection. He even try to sell me a job which I know but he didn't know the facts.

The good thing was I know a thing or two about furnace and hot water tank and just kept telling him that I would not consider hiring DE even if I need a new HWT or furnance.

Just beware, buyer or consumer beware. I am not saying that all technicians are just trying to sell a job, but beware of too many of them that needs to sell more jobs to make more money. As for DE heating plan, I doubt it I will want to continue once this year is up considering how many complaints there are easily find out from the internet. That will be another long story to get DE to not auto renew or cancel at the end of the annual term, as this seems to be a difficult task to acheive according to many feedback about DE.

Better yet, save the payment and put it aside and pay yourself until the furnace actually need service. You'll be better off not having to deal with someone who wants to sell you a job to make more money from you.