Deml

Direct Energy has been servicing our equipment for many years. Now that they have implemented e-mail reminders and on-line routine service booking, their services are even easier to use. Annually they check our natural gas heating and hot water system for cleanliness, correct operation and safety (minimal carbon monoxide emission). We have a relatively new furnace from Armstrong and the Direct Energy representatives are very familiar with these systems. Their plan provides minimal delay when the service is required urgently: last year when tree roots blocked our sewer line I had to ask them to come later than their proposed time!
I would recommend them to anyone.