It started off with a great presentation from Dylan and a $60K price tag what we wanted done. We were told we would know when more than a week in advance when they were coming. One day we wake up to people ringing our doorbell saying they are here to start on our back yard. We were told by the PM it would be 4 days maybe, which we knew couldn't be true. By the time is was "done" it was over a year. And it was terrible work. It was miss estimated and it started to cost them a lot more than they thought it would be. As the job continued, head office obviously started pushing the crew to get it done and move on because they were not making the margins they wanted.
The turf was laid incorrectly and was ripped up. But when it was re laid it was no better and because it was it was delivered weeks before it was installed so we still have flat spots on our turf. The stamped concrete was poured and then not sealed until the next spring because they ignored our calls and emails asking when it was going to be done. In the meantime, the concrete chipped and flaked and we were told because it was a year after there was no warranty.
The trees that they planted were cedars, we asked if they were sure cedars can work here, we were told yes. We babied them all year and winter and every tree died because they do not work here. The tree portion of the quote was $5200... and we had to replace them all with what we wanted. Another convenient point is that cedars are the only tree that Greentree will not warranty.
I would 100 percent never recommend this place. 60 thousand dollars are we more disappointed than we were with our old yard. They are dishonest and only into profits and not the customer.
As reference the concrete pad was $18K and that is what we got.
- Approximate cost of services:
- $60,000.00