With so many other air duct companies out there, save yourself the hassle and go elsewhere! If you want a mediocre company that doesnt care about its customers and your hard earned money and time, especially into todays economy, then this is the company for you.
After giving my email address to Kate first over the phone and then leaving it again on their voicemail to ensure they did not charge my credit card, but rather send me an invoice to get an e transfer, they still got it wrong. Instead of calling the phone number I gave them to find out why I hadnt responded to emails I never received, Vicky simply went ahead and charged my credit card before the thirty days had passed, in accordance to the agreement they established for their own company! This was all after the technician had to be called back the next morning because the furnace went off in the middle of the night. Disappointing as I had hoped and expected to leave a positive review after my initial conversation with them, but hopefully others can learn from my experience.
- Approximate cost of services:
- $430.00