These guys are fantastic! From the moment we contacted Windowrama(based on their reviews), we couldn't have been more pleased. Garry came out, personally, to meet with us and give us a quote. Their quote came in thousands of $$ less than competitors, btw. It wasn't just the fantastic prices, but his professionalism and no-pressure sales approach that won us over. We decided to do half the house at a time and he completely understood. I'm telling you, NO PRESSURE. In addition, it's all family owned/run, so even the guys who came out for the installation were "their" guys...no subcontracting out. They arrived on time for installation, over the course of a day and a half. They worked so hard, on two AWFUL January days, with freezing rain. Cleaned up after themselves nicely, too. Garry even stopped in to check on the progress as they worked. We felt so bad for the awful weather conditions that they powered through, we sent the two installers home with a little gratuity and homemade cookies for their hard work :) We will have them back to do the main floor of our house, too. HIGHLY recommend. You won't be disappointed.