We had decided to replace our windows since they were the original windows in the house (~30 years old), were not energy efficient and were showing significant wear on the outside. We had intended to replace them with wood windows and shopped around a little. We found Windowrama through an internet search and put in a request for a free quote which was performed a few days later by Paul. He took the window measurements and gave us the quote for the wood windows we wanted but also told us about less expensive vinyl windows that were available. He even came in after hours on the weekend (to work around our schedules) to show us some floor models of the windows at their office.
After some consideration about price and look we actually decided to go with the vinyl windows.After informing him of our decision, Paul came to our house (again to work around our schedules) to sign the contract and put a 30% down payment. A few days later Andre, who is the owner of the company, came to double check our window measurements to make sure they were correct and to explain exactly what kind of work would be performed so we would know what to expect. A few weeks later we got the call to schedule installation. Unfortunately for the crew the installation day was on a record breakingly cold day. They were only able to install half the windows but we completely understood. They came back within a few days to finish the job. The crew was very professional, courteous and helpful during the installation. There were three on the crew and they worked very efficiently even in the cold weather. After the job was finished they even put all of our blinds back up. To back up their work there is a 2 year warranty on labor. The window manufacturer offers a lifetime warranty on the windows.
Overall we are very satisfied with Windowrama and would gladly recommend them to anyone.