Our windows were installed on May 28/29. One of the window's bottom
part of the frame moves and squeaks if you happen to lean on it. Three of the screens have some irregular bends instead of straight. Another
one leaked during one of the recent rain storms. We called near the
end of the week they were installed and were told that Radim would
come the following week (1st week of June) to look at them. We are still
waiting, now over three months. We had Alex as our salesperson, but he
seems to have disappeared as he doesn't answer his phone. Both Alex and Radim said they were doing the installation. They didn't even show
up or call to say they were not doing it. Now the one time in at least 10
that we called we were told that they were too busy to send someone
because they were all out installing windows.
Most of the time they don't answer their phones or " they are on another
line and leave a message and we will call you back". We are still waiting
for the call back.
- Approximate cost of services:
- $8,500.00