Window Rama By Paul

Our first consultation was in December . We scheduled online and it was confirmed within 24 hours. The consultant arrived on time. He explained exactly what we would be getting, what the process was, and even how long we had to cancel our order before the windows went into production and were being custom-made.
The windows were finished within two weeks, exactly on schedule. We took an additional two weeks to schedule because of the holidays - the delay was not the fault of the provider. When we were able to schedule, we were given an appointment time within one week of the day we called, and offered one within four days! We took the later one because it was more convenient to us, but again we were offered a time very close to when we called.
The workmen arrived around 9 AM. I pointed them at the work areas and then stayed out of the way. I had a few questions about the damaged flashing on one of the windows and was assured again that they would be completely replaced. All the work was done thoroughly and they were finished within three hours, including cleaning up and vaccuming all debris. The work areas were left completely clean. I went outside and inspected the worrisome flashing and it had been completely replaced and sealed. The windows which had been leaking leak no more!This will definitely be the provider we use again. The pricing was reasonable, everything was very well explained, and we had zero problems with thorough communication and quick replies, a very important part of service for me.