Previously, Windowrama replaced all of the windows in our home. They were wonderful to work with, provided a good product at a reasonable price, and did a great job on the installation. Based on our experience with the windows, we included them in the bid process for our door replacement project.
As with the windows, Paul was very punctual for our initial meeting. We discussed the pros and cons of the various materials and products. He was generous with his experience and knowledge and assisted us in selecting the door that fit our requirements. His bid was the least costly of the companies that we spoke with.
We were scheduled for a trip. So that there was no disruption in the timeline, Windowrama quickly sent one their installation leads to our home to take the final measurements and to determine the materials needed.
The installation date was out about a month - not a problem as we were in no rush. Part of that time was for the manufacturer to build the door and stain the interior trim material sent by Windowrama to match the door.
The installation team arrived earlier than promised so that they could be set up and ready to go by the time that they had scheduled. The covered the floor to prevent damage and worked carefully and quickly. We had not originally planned to replace our door, so we had the interior walls painted. Since we changed the colour of the walls, we needed the new interior trim to match the footprint of the old woodwork. They did a great job accomplishing this.
Should add that Vitaly (lead installer) was great. He provided me with the exterior trim material early so that I could paint it prior to installation. There was also an issue where the top of the crown piece was not stained as the door manufacturer had not realized that this piece would be used as such. Paul quickly ordered the stain and Vitaly came out on a Saturday to remedy the situation, even though he was scheduled to go on a vacation. He said that he did not want to leave before all of his customers were taken care of and nothing was waiting on him.
Can't say enough good things about this company and its people.
- Approximate cost of services:
- $3,200.00