An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I am more than happy with my whole window buying experience. I had quoted out about 5 different companies before deciding to go with Windowrama. Not only was theri price the best, but the product they carried had a lifetime warranty. The sell for me was their high ratings and that the manufacturer of the window had a local distribution center to which I would be able to pick up a replacement free of charge if Andre ever went out of business (which I don't ever see happening with his reviews and level of service). He even showed me how easy it was to swap them out.
Todd (the installer) came out with another gentleman to install my windows and he was very experienced. He knew what caused the leaking problem before he ever took the bad window out (which nobody else could tell me). Sure enough he was right. I am very meticulous and Todd explained everything and showed me tips on what and what not to do. He was very detailed on each installment task. He had to run out and get some 2x4's that were needed for some of the framing that needed replaced. He went out with a smile on his face and just had a legitimate happy attitude. Andre didn't even charge me for the extra wood that was needed. He didn't even bring it up. He did what he said he would do and didn't tack on extra charges (which wasn't major, maybe $15) when almost all of the industry would have.
Windowrama will earn all of my future business. Everyone from that company was personable and pleasant. Todd made it seem like he was my contractor by running through things, reassuring me, and made sure everything was done RIGHT. Awesome company!
- Approximate cost of services:
- $5,565.00