If you are considering a move, do not hire AMJ Campbell/Atlas Movers ... the crew that loaded the contents of our 3 bedroom home near Edmonton, AB were entirely incompetent and careless ... they arrived several hours late, wrongly contradicted many things that we were told by the salesperson (ie. that we were supposed to dismantle lamps, beds, etc), failed to have proper equipment to move our piano, stickered items to be moved that any sensible person would know were not leaving the premises (ie. concrete bench from the patio), threatened to leave a mattress behind that they had difficulty securing properly, and damaged several items.
The crew that offloaded the van at our new home on Vancouver Island were knowledgeable and hardworking ... however, they were not supplied with any paperwork regarding our shipment and had issues with the condition of the trailer supplied to them by AMJ Campbell/Atlas which caused them to be delayed enroute having to replace unsafe tires ... the driver and a single crew member offloaded the van in less time that the 5 member incompetent crew took to load the same contents ...
The headboard of our bed arrived broken into 5 pieces, a step ladder was missing, a mechanical chair that was in good working order when it left our Edmonton home arrived in non-working condition ... to name just some of the issues.
Although we purchased expensive additional insurance, the insurer has resisted compensation except for fixing the headboard.
And if this isn't enough to persuade you not to hire this company (or any other Atlas operator), they initially refused the claim to replace the step ladder relying on a fraudulent document ... a bingo sheet with a signature that wasn't mine and the name of a driver we never dealt with ... the actual delivery crew had no bingo sheet for us to sign ... What reputable company proffers a fraudulent document to avoid replacing a $150 step ladder?!
- Approximate cost of services:
- $10,000.00