Cindy&Gerry are the owners and operators of this renovation company.
Their behaviour was nothing short of irresponsible. The public needs to be aware of this menace to the building and renovation industry.
They misrepresent all of their services and expertise to the public and certainly have left our home in a state of utter chaos for months with significant residual damage to the furnace, Air conditioner ,rugs, beds. If we thought it could
get worse, it did. Every very single piece of the bathroom
installation has now fallen apart. We brought in additional architects from an international firm who were kind enough to help as neighbours to attempt to rectify some of the negligent installation. The architect admitted to us they have never seen
anything of this magnitude or ineptitude.
I worry about the long term damage they will cause other legitimate contractors. They sent untrained carpenters and plumbers to the site many times, arbitrarily changed work orders, refuse to return calls, and emails,still are in possession of the keys to our home and have refused to complete 3 different worksites within the home.
The vanity drawers have no sides and were built 11 inches too short, the sinks have fallen from their inserts,the electrical switch plate and walls are crooked,the grout is wrong colour,the tiles we chose were substituted for others without our consultation,the paint is cracked. They sent amateurs to the house to install the marble and then cut the marble in the house causing a fine dust to be spread throughout the house
Both Gerry and Cindy need to make this right and hopefully websites like yours and these pictures will speak to other potential customers to be very very wary of this kind of Bonny and Clyde behaviour in the home renovation business.
- Approximate cost of services:
- $100,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?