Arranged for a pool closing, despite it being a part of my contract with the company I purchased the pool from this year. Due to their non responsiveness, we gave up and hired Cannonball. I had been to their store on a few occasions this season for water tests. They never pushed me to buy their chemicals (I did anyway) once the report was printed and were consistently helpful.
I requested for my pool closing on a very busy Saturday. They were able to fit me into their schedule and were gladly accommodating. I was given guidance on doing a pool sample prior and preparation prior to the closing date. Spoke to Shane (owner) on a few occasions and he was patient and helpful. He also called the day prior to our closing appointment to confirm the visit for the next day.
On the day of (cold, wet and rainy), Trevor and David arrived on site and quickly got to work. They were efficient, but also thorough. Polite in asking to run their equipment to our power supply and educate us on what they were doing.
Once done, they tidied up their mess (which we are very particular about) and left. The entire experience was hassle free.
We've been burned by a number of contractors this season alone, and happily Cannonball Pools pulled through. It's a small job, closing a pool and applying a pool cover - but they were professional, polite and we will use again for future servicing.
- Approximate cost of services:
- $380.00