Landmark Van Lines

My move was a terrible experience. They showed up 3 days late, also 3 days after the new tenants were supposed to move in. Then my families belongings showed up at our new home 2 weeks late. They refused to compensate for the 2 weeks that we had to stay at a hotel waiting for our belongings to show up. They said our belongings were weighed on the truck in our city of departure. In fact our belongings were weighed in a city outside of its destination, with the belongings of 2 other families on the truck. Each family paid for the full weight of each others belongings combined, rather than our own. When the driver showed up he tried to charge us his own fee and had a worker with a broken arm with him. Despite our dispute they refused to offload with out payment. We had a lot of damaged pieces including a brand new tv. They pay 20 cents a pound for damaged belongings. We had over $4000 in damages and received a check 2 months after the move for $200 dollars to make up for damages.

They are deceitful disrespectful and once they have your stuff they'll extort you. All was fine and dandy until they had our stuff. They went from pleasant to nasty. They out sourced all of the work the truck and employees were from a completely different company. The driver had no idea who Landmark Van Lines even were.