A BIG thank you to Vargas Family Roofing, Elian, Jennifer and the crew for a great roofing job!
My husband did an extensive research and had over 9 quotes from different contractors. Vargas was not the cheapest, nor were they the most expensive but very competitive in the middle. What sets Vargas apart from the bigger roofing companies is the rapport between Elian, Jen and the homeowner. They personally came to talk to us and discussed what we wanted. Both Elian and Jen know their stuff. In addition to the roof replacement, there is aluminum above the windows at the back of the house that bends and makes LOUD popping sounds when it flexes in strong winds. I asked Elian for his suggestions on fixing this. He didn’t have a solution right away but promised to come up with one.
Over the next few weeks, we asked for several changes from a few of the contractors. In comparison, I know Vargas was not overcharging for any additions like the other contractors. For example, I asked for aluminum drip edge around the entire roof. Most contractors were asking for an additional $350 and up, and if you wanted the black or brown color instead of the standard silver aluminum color, there was an additional $75 charge. Vargas’ price in any color for the entire roof…$135!!! That is a reasonable price considering that a 10 foot length of drip edge in any color is around $15 at your local hardware store (did I tell you I did a lot of research). It was fair pricing, no gouging for every additional change.
Vargas showed up right on time. They covered the ground with tarps and protected the windows and air conditioning unit from damage. As promised, Elian came up with a solution for the aluminum above the windows. Jen let me in on a little secret…that Elian lost sleep thinking about a solution – now that’s dedication.
On the second day, the job was completed…so we thought. Apparently the supplier had accidentally shipped single layer ridge caps instead of double layer ridge caps. I could not tell the difference visually but Elian showed me that the double layer has an extra thicker double layer making it more durable than the single layer. Some contractors would have just installed the single layer ridge caps on the highest parts of the roof where the homeowner could not see the difference from street level. I asked Elian why didn’t he just install the single layer caps? He responded that HE would know that he did not do the right thing – now that’s integrity!
The Vargas team came back to finish the job and it looks BEAUTIFUL! They cleaned up and swept the ground for stray nails and even put back the patio table, chairs, umbrella and BBQ back on the patio for us.
I noticed that they missed re-caulking some of the aluminum above the windows that they fixed. When we mentioned it to Elian, he replied that he ran out of caulking and he would be back to fix it. A couple of days later, Elian showed up to caulk the windows. I asked why he didn’t just go to the local big box hardware store around the corner to buy caulking. He showed me the caulking he used and it was not a brand that you can get at the local big box store. Elian said it was professional stuff which would stick and was more flexible and would last a long time compared to that other stuff.
If you want a team that knows what they are doing, a team that cares, a team that is honest, fair, has integrity, and does a great job, then choose Vargas Family Roofing! Oh and they gave us a bag of delicious Costa Rican coffee beans – thank you!
Thanks again to Elian, Jen and the crew at Vargas Family Roofing for a spectacular job well done!
- Approximate cost of services:
- $6,700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you so much for your amazing review.