Never use this company, horrible. Called company for dishwasher not drying correctly. Company noted as "Dishwasher not draining properly". I do not know where he got this information from as if it wasn't draining properly, then there would be a large amount of water at the bottom which there was not. They sent a "so called" technician who opened the dishwasher and basically said "Its dirty and needs to be cleaned". Note to the company, the dirt was not food items it was a dirty film from the water not drying properly and parts of mold. He did not even look at the bottom of the washer where the drain is as he would have found the large swollen part on the heat element. At the time when the Tech was there we said to him "I do not think its a draining issue, its a drying issue" but that was ignored. Called to explain to them what happened and they blamed us and said our problem. They wouldn't even work with the situation, all I was looking for was them not to charge us for a second service call.
They wanted additional $200 to clean. I cleaned it my self and found the heat element right away.
- Approximate cost of services:
- $75.00