I received horrible service. Not only they charged me 180 dollars for nothing. As the technician was finishing the job he "predicted" that I may need to change my thermostat (which would have entailed additional 240 dollars), but that he fixed the broken connection for the time being and it should be ok. The fridge did not work at all. Basically, I would have been better off having the part installed right away rather than getting my thermostat "cleaned" for 180 bucks. After I called the company to tell them that my fridge still was not working, they scheduled the technician to come back in 2 days. Only to call me in 2 days to tell me he is sick. They proceeded to cancel three other appointments. Eventually, I got fed up and called another company. THe other company immediately told me that i had to replace the thermostat and told me the part would cost only 180 dollars, and not 240. All in all, dealing with FCUniversal was an awful experience. Clients beware.
- Approximate cost of services:
- $180,240.00