Install 3 bathroom sink drain assemblies plus joined Mr. Rooter Advantage Plan.
Mike R. of Mr. Rooter arrived on time and was very polite, friendly and explained all of our options and made reccomendations for other improvements. We opted only to have the immediate work completed as the price was extremely high and was really labour only as he used parts we had supplied which were purchased at home depot. No one noticed that the drains came with rubber stoppers and chains which cannot be fitted to the taps that we had already installed so now we must either find another solution for a stopper or buy new drains with pop-up assembly stoppers wasting our expensive Mr. Rooter installation. Plumbing is crazy expensive and you can't afford to make a mistake. Too bad that Mike didn't notice that the stoppers wouldn't work, the tap was already installed and one would assume at these prices he would have checked that everything worked.
- Approximate cost of services:
- $700.00
- Company Response
Hello B, thank you for taking the time to share your experience with our technician Mike Roach and Mr Rooter. At Mr Rooter we always make our best effort to understand and appreciate the customer's needs in every situation. We are happy to hear that the installation and service that Mike provided was great, please do call us if you need anything else from us. We make sure all of our customers are happy and pleased. Thank you B, for choosing Mr Rooter and have a great day!