Before moving into our new house, we decided to hire a company to finish the basement after we took possession. We had several negative experiences before with contractors in the past, so we were very nervous about bringing people we didn't know into our new house. Over the next week, we researched several companies using the BBB & Homestars websites. Shortlisting four, we reached out to them to schedule appointments. All of the companies are reputable and had amazing reviews online. Among them was Affordable Basement Renovations.
Here are the reasons why we selected Affordable Basement Renovations:
Customer service
-> When we met the owner Trent, what set him apart from the other companies was his professionalism & knowledge. He answered every question we had and was very patient and polite. He wasn't pushy about us signing a contract & respected our budget, not trying to upsell us or drive up the price. He was very honest about the price range our basement would cost, & agreed to send us a design and a formal quote. When we received these a couple days later, our decision was made. The design was professionally done and matched exactly what we discussed. His quote was transparent and detailed. As for the price, it was comparable to the other contractors we met & was within our budget. Based on reviews we read, our meeting with Trent, & the design & quote, we didn't hesitate to sign a contract with Affordable Basement Renovations.
The most exciting part was seeing the customized options we made come together. The great part about Affordable Basement Renovations is that they work with another company that supplies the flooring & paint. We went in to pick our choices, and there are a LOT of options to choose from. While we decided to upgrade a couple things, there are a LOT of choices for you without having to pay extra - we were shocked at how many options. Seeing everything we chose being installed in our basement was amazing. From the tile in the bathroom to the vinyl plank to the paint to the barn doors for the office that Trent suggested, everything was done quickly and with quality by Trent's team, with no hidden costs.
Trent & His Crews
-> Over the course of the basement development, we met several members of Trent's team. There was a different crew member in our house almost every day, & every single one was friendly and professional, & worked HARD. The crews were friendly but not intrusive, just coming &doing their work, talking to us only when needed, & cleaning up at the end of each day. Trent would come to the house from time to time to check on things, & would let us know what the next steps were, who would be coming, and if anything would be needed from us.
> Frank is one of the best framers in Calgary. Frank & Trent showed up bright and early on the start date specified on the contract, and began framing the basement. At the end of the day, Trent brought us downstairs to show us the work. We couldn't believe how much was done in just one day.
> Sid the electrician was fantastic & very meticulous! He made sure that every aspect of the electrical work was carefully thought out and planned.
> Brent & Grant, the drywallers & plumbers, are experts in their own fields. They are perfectionists.
> Gilles – Did a great job preparing the job! He wrapped blankets around our bannister so it wouldn't get dirty or damaged, & made sure the floor and stairs leading to the basement were covered to prevent excessive dirt.
Timeline
-> The basement was finished not just on time, but three weeks ahead of schedule.
When Trent came to our house to collect our final payment, he didn't just grab it and run, he took the time to make sure we were happy with everything . It was quite obvious that Trent and his crew care about their work and their customers. Hiring Affordable Basement Renovations was the best decision we made, and we're so happy we did it. Now we have a beautiful basement that is our favorite place in our new house.
Thanks Trent & team!
- Approximate cost of services:
- $40,000.00
- Company Response
Thank you for the kind words, it was a pleasure working with you on your basement. It sure turned out beautifully. All the best!