I purchased 3 toilets and 3 shower faucets from York Taps after seeing their attractive prices in their Kijiji ads. The showroom was nice and the only sales person working there that day was okay. However, 2 days later when I tried to return the shower faucets, I was told that it was Final Sale. There was never any mention that the faucets were non-refundable. In fact, the company's website explicitly says that a full refund will be given within 7 days of purchase with the original receipt and provided that the product is not removed from original packaging. I hadn't even opened the box that I wanted to return, but the Manager/Owner (Moe) flat out refused to make any accommodations. I am very disappointed that this company is so short-sighted with my business. I have to purchase 3 bathroom vanities, 3 shower stalls, 3 sink faucets and 2 kitchen sinks and you can bet that I won't be coming here again!