York Taps & Tile

I purchased various bathroom shower heads, controls, shower rails from York Taps. They were very helpful initially, but once the order was placed and paid for in advance, their attention to customer service drop to zero. I had to call several times to ask about delivery date. When an initial delivery date was cancelled due to a problem with their truck, no one called to informed me. I had to call them again. A trim on one of the expensive balancing valve had a cosmetic defect on it upon arrival. I did not notice until I installed it. When I asked them about an exchange for just the trim, there was no response. Don't be fooled by their service at first contact. It will be downhill after you have paid for the purchase. Unlikely to get any help if you have any problems with the purchase after the sale is completed. I noticed the same issues raised by customers who were dissatisfied in other posts.