Allison is very unreliable. She showed up 1 hour and 10 mins to our initial appointment and her team only shows up some of the time. This makes for a very challenging go of it...you never really know if they are going to show up for the regularly scheduled clean.
On top of this, the way in which Alison communicates is unprofessional and she always blames her employees for the issues. I do not respect someone who throws their employees under the bus, she is their boss! Price was also an issue, Alison quoted me three different prices and the price just always goes up, even though the work gets less. She also miss bills which is a challenge. All in all this company is more work than they are worth. I will say though, Alison's employees are the best part of her company, they always do a fantastic clean for the most part. Alison needs to get her end figured out. I will never use them again or recommend them.
- Approximate cost of services:
- $300.00
- Company Response
It's unfortunate that you didn't leave a name or number - so I can rectify this. I am sorry you had such a bad experience - this is not my intention or my staffs intention either. Sometimes I can't control the outcome of a day - if people are sick or no showing - however I do understand that I am the boss - and I appreciate your comments - because it will drive me to be better and be a better boss. I hope you take the time to reach out to me - I am reachable at 587-583-2046, I would be more than happy to talk with you and see if there is anything I can do to make this right.