Tirana Roofing & Dokaj Contractors Ltd.

Roofing
Brampton ON L6Y 4K4
Write a Review
Write a Review

Private User
Private User
Private User reviews Brampton, ON
3/10

Roof, Eavestrough and Gutter

This was our first time using the services from Tirana Roofing & Dokaj. We saw the ad in the local newspaper. The company was professional and courteous. The staff completed our roof in a timely matter. However there was an unfortunate accident that occurred during the process. The owner did try to rectify the situation. However it left us with an unpleasant experience.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

I have not had an opportunity to respond sooner but it is unfortunate that you had an unpleasant experience with Tirana Roofing & Dokaj Contractor LTD. We both understood that the weather changed unexpectedly and there was a down pour of torrential rain and heavy wind which lifted a tarp. We responded immediately and tried to work with you. We offered to replace the carpet that was exposed to water however you did not want to wait for the contractor. We respected your decision and compensated you with a discount which we both agreed upon. It is unfortunate and had the weather forecast called for rain, we would have never started the roof if we'd known there's rain the next day.when my contractor changed the carpet for you we both spoke and with your parents and we agreed with the discounts I gave and the carpet was changed at the end of our discussion I really wish you could have understood me more on trying to get the carpet layed was out of my controlle.
best regards
Angjelin

Previous versions of this review:

Annalisa in Toronto
Private User
1 review Brampton, ON
9/10

Roof, Eavestrough and Gutter

Tirana Roofing & Dokaj were professional and courteous. The staff completed our roof in a timely matter and were available to address our concerns. Angjelin is very professional and gave us a fair and reasonable price. We will be using their services for up coming home renovations. Highly recommended.

Approximate cost of services:
$11,000.00