Valley View Appliances Ltd.

Appliance Repair
Calgary AB T3A 5K8
Write a Review
Write a Review


HomeStars
Appliance Repair
Valley View Appliances Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Valley View Appliances Ltd.

Average customer rating:
9.8 10 (377 reviews)

Sort by

Sheri
Sheri
4 reviews Calgary, AB
0/10

Very dissappointed - this guy just wanted his call out fee

I have waited almost 2 years to write this review to see if the bearings would fail as Steve said they would. Steve quoted $700 to repair my 3 yr old washing machine but said it wasn't worth it because there was play in the main tub bearing and it would likely fail in 6 months. Rather than give up on our fairly new washer my husband took it apart and after finding the hose blocked we replaced it. Here we are 2 years later and after replacing a $20 hose washer is ticking along fine. I think that if it isn't a simple repair the guy just says its not worth fixing, collects his fee for coming out and goes merrily on his way. Pretty good gig for 5 minutes work.

Approximate cost of services:
$125.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear Sheri Lyster,
It’s disappointing to see this review, especially when we weren’t given the opportunity to address your concerns directly. Steve has been in this business for over 39 years and has built his reputation on providing honest and accurate assessments. When he noted the wear on your washing machine’s bearings, his advice was based on extensive experience and a commitment to ensuring our customers avoid potential costly repairs down the line.
Our goal is always to provide the best possible service, and we stand by the advice given. If you had reached out, we would have been more than willing to discuss your concerns further. We’re here to help our customers make informed decisions, and we regret that you chose to share your frustration online after almost two years rather than contacting us directly.
Respectfully,
Valley View Appliances/ Service Team

Louise C.
Louise C.
6 reviews Calgary, AB
6/10

Washer door not closing properly

Responded with lightening speed and showed up when planned. Indicated that with LG washers they don't recommend repairing because the parts are so expensive. Fair enough, but could have indicated that when I called. I asked for a written quote, which I never received.

Approximate cost of services:
$130.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Dear Louise,
Thank you for your honest review. Wished we could have earned a 10 star. Unfortunately the reported door lock mechanism issue which was an affordable repair was not the only issue we found. Upon further inspection we also found that the main tub and bearings were also on their way out. No way to tell this over the phone. Hope you appreciated the honesty rather than having us replacing the door lock mechanism, only to find out months later that the bearings were gone. We always say... Don't shoot the messenger regardless of the news.
Sincerely,
Valley View Appliances / Service Team

Candace Konnert in Calgary
Candace Konnert in Calgary
4 reviews Calgary, AB
10/10

Washing machine pump replaced

Fantastic experience. Seamless from beginning to end with excellent communication. Technician Steve was great. Couldnt be happier.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear Candace,
Thanks again for your kind review as well as having us out to fix up your Whirlpool washing machine. We appreciate your business and do not take that for granted!
Sincerely,
Valley View Appliances/ Service Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Repair and advised

Was a good experience.Steve showed me what was wrong. Recommended replacing as the unit was very old

Approximate cost of services:
$125.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for trusting us with your appliance service, as well as taking the time to let other's know about your positive experience! Much appreciated!!
Sincerely,
Valley View Appliances / Service Team

Nadirah
Nadirah
3 reviews Calgary, AB
10/10

Efficient, Friendly and Knowledgeable Washing Machine Repair

My washing machine was continually running cold water even when the cycle was over. Valley View came and efficiently changed the valve behind the washing machine and gave me great advice on how to lessen the noise of the washing machine (since it's on the second floor the spin cycle becomes very noisy and shakes the house).

Approximate cost of services:
$370.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear Nadirah,
Thank you so much for taking the time to share your experience with Valley View Appliances! We're thrilled to hear that we were able to resolve the issue with your Bosch washing machine swiftly and satisfactorily. Our team prides itself on providing top-notch appliance repair services to Calgary, Cochrane and the surrounding areas, with a focus on convenience, expertise, and fair pricing. Having over 39 years of experience in repairing appliances of all kinds, including ovens, fridges, washers, and dryers, enables us to tackle virtually any challenge that comes our way. It's fantastic to know that our commitment to exceptional service and our use of the online booking system added to the convenience of your experience. We're honored to have been your choice for appliance repair, and the fact that you'd use our services means the world to us. Remember, Valley View Appliances is always here to help with any appliance issues, aiming to keep your home running smoothly. For future reference or for anyone else reading this review looking for reliable appliance repair in Calgary and surrounding area's, don't hesitate to reach out to us or book your appointment online. We're ready to earn your trust and demonstrate why we're the HomeStars Award-winning service you can count on. Thank you again for choosing Valley View Appliances. We look forward to serving you again! Sincerely, Valley View Appliances/ Service and Installation Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Fix Dishwasher

Very professional. Had an appointment the next day. The technician diagnosed problem right away and let us know our options for fixing.

Approximate cost of services:
$210.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so very much for taking the time to let others know about your exceptional service, as well as trusting us with your dishwasher repair! We appreciate the business and do not take this for granted. Much appreciated!.
Sincerely,
Valley View Appliances / Service Team

Private User
Private User
1 review Airdrie, AB
10/10

Very happy with work provided. Punctual which is rare today when booking service people

Timing excellent. Qualified tech. Had parts to complete the job and cleaned up after performing work

Approximate cost of services:
$491.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for taking the time to let others know about your excellent experience with Valley View Appliances. We appreciate the opportunity to repair your LG washing machine and do not take this for granted.
Sincerely,
Valley View Appliances / Service Team

Private User
Private User
1 review Calgary, AB
10/10

Oven repair

They provided knowledgeable analysis, scheduled promptly, had the exact part we needed along and were able to complete the job efficiently.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for taking the time to share your experience with Valley View Appliances! We're thrilled to hear that we were able to resolve the issue with your Whirlpool Oven swiftly and satisfactorily. Our team prides itself on providing top-notch appliance repair services to Calgary, Cochrane and the surrounding areas, with a focus on convenience, expertise, and fair pricing. Having over 39 years of experience in repairing appliances of all kinds, including ovens, fridges, washers, and dryers, enables us to tackle virtually any challenge that comes our way. It's fantastic to know that our commitment to exceptional service and our use of the online booking system added to the convenience of your experience. We're honored to have been your choice for appliance repair, and the fact that you'd use our services means the world to us. Remember, Valley View Appliances is always here to help with any appliance issues, aiming to keep your home running smoothly. For future reference or for anyone else reading this review looking for reliable appliance repair in Calgary and surrounding area's, don't hesitate to reach out to us or book your appointment online. We're ready to earn your trust and demonstrate why we're the HomeStars Award-winning service you can count on. Thank you again for choosing Valley View Appliances. We look forward to serving you again! Sincerely, Valley View Appliances/ Service and Installation Team

YYCSteve in NW Calgary
YYCSteve in NW Calgary
10 reviews Calgary, AB
10/10

Professional Service Quality Work.

Professional from start to finish would highly recommend.

Bosch dishwasher quit on a Saturday night. I booked an appointment online on Sunday. Got a call first thing Monday morning to confirm an arrival time in the window I had requested on the day I had requested.

Steve arrived when he said he would and was courteous and professional. Before he ripped everything apart he spend time properly diagnosing the problem. It became apparent he had done his research AHEAD OF TIME; this meant he did not have to go away and return another day but instead he had the part with him! Impressive.

The defective part was replaced and Steve did a proper check for leaks. The dishwasher was then re-seated back under the counter better than it had been previously - even replacing a badly installed screw that had been scratching the door.

Throughout the process Steve clearly communicated the diagnosis, the cost and how long it would take. The work was done with covering on the floor to protect the hardwood; The dishwasher was re-installed perfectly and works like new and the area he worked was left clean and tidy.

If I have any appliance repair needs I'll be calling Valley View again and should you call them and Steve comes to your door you know you are in good hands!

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear Steve,
Thank you for your kind review! We appreciate your business and do not take that for granted.
It was our absolute pleasure taking care of your Bosch dishwasher repair today.
Sincerely,
Valley View Appliances/ Service Team

Cary
Cary
4 reviews Calgary, AB
10/10

Dishwasher Mystery Solved!

Valley View Appliance Ltd. In Calgary replaced our dishwasher and shut off valve. We were thrilled with the service, timeliness, and price of the work done. Thanks to the professionals who helped fix our dishwasher nightmare!

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Cary,
Thank you for your kind review, as well as trusting us with your dishwasher installation! Our professional installers have many years of training and experience. They take pride in a job well done. When our customer's are satisfied then we know that our mission is accomplished.
Much Appreciated!
Sincerely,
Valley View Appliances/ Service & Installation Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Valley View Appliances Ltd.

**MENTION HOMESTARS AT THE TIME OF BOOKING AND SAVE 10% OFF ADDITIONAL LABOUR BEYOND THE DIAGNOSTIC CHARGE **
What do we do?
At Valley View Appliances we bring " Peace of Mind" to your appliance headaches. Or aim is to give you Fast, Friendly, Trustworthy Service at a cost that is affordable. No headaches.
All of our service is proudly guaranteed and performed by government trained technicians. We have over 47 years of accumulated experience in repairing home appliances and we are authorized to perform warranty service for many manufacturers. We pride ourselves in providing fast, trustworthy service at a reasonable rate. Our service vehicles are fully stocked with the most common parts, so that in most cases, we can finish your repairs on our first visit. We try our best to make your repair a quick and pleasant experience, knowing that a satisfied customer is a repeat customer.
We are pleased to serve Calgary and other areas, including: Cochrane, Airdrie, Springbank, and many others. If you have appliance repair needs, give us a call @
(403)247-9602 or book online on our website @ www.ValleyViewAppliances.com

Needing your new Appliances installed? You are in good hands as our installation professionals are true craftsmen and take pride in a job done with excellence. Needing a installation quote please email: Installs@Vvapp.ca

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Washers Dryers Dishwashers Ranges Stoves Wall Ovens Hood Fans Hobs Refrigerators Garberators Ice makers Microwaves Over the Range Microwaves Built in Refrigerators Gas Appliance Repairs Parts sales Appliance Installation In-home Appliance repair Hot Water Tank replacement
SERVICES
Appliance Repair Appliance Service Manufacturer Warranty Service Appliance Installation Dryer Vent Cleaning Services Appliance Parts Sales Appliance Sales Gas Appliance repair Dryer Repairs Washing machine repairs Microwave repairs OTR repairs Refrigerator Repairs Ice maker repairs Stove repairs Range repairs Gas Range repairs Wall oven repairs Dishwasher repairs Hood Fan repairs Hood Fan Installations MW installations Hot Water Tank Installations
BRANDS
Maytag Magic Chef Jenn-Air Whirlpool Kitchen-Aid Bosch Gaggenau Thermador In-Sink-Erator Jenn-air Admiral Kenmore Frigidaire Electrolux GE GE Monogram Westinghouse Samsung LG
STYLES
Calgary Main 403-247-9602 Cochrane Main 403-932-2630 Parts 1-866-243-4662
SPECIALITIES
Authorized Warranty Provider for: , Bosch, Thermador, Gaggenau, In-sink-erator, GE, Samsung, Venmar, Vent-A-Hood, W3 Solutions, Asurion, Square Trade www.valleyviewappliances Authorized installers Certified to install: SubZero, Samsung, Wolf, Asko, Viking, Bosch, Thermador, Gaggenau, ISE, Venmar, Ventahood, Best, Miele, Kenmore, Electrolux, Frigidaire, GE, GE Monogram, Whirlpool, Kitchen-Aid, Maytag, Jenn-Air, LG, Bloomberg
WEBSITE
https://www.valleyviewappliances.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, Cheque, Debit, Visa & M/C, E-Transfer
LICENSES
Journeymen Appliance Repair
MEMBERSHIPS
,MSA Servicer's Association, A++ BBB member 1997
LIABILITY INSURANCE
Yes
DIPLOMAS
Journeymen Appliance Repair
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
99.97
BONDED
Yes
PROJECT RATE
Industry Standard Blue Book Job Rate/Job
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day labour, 90 day parts warranty. All work proudly gaurenteed!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.