Valley View Appliances Ltd.

Made an online appointment on Monday of September long weekend when dryer stopped heating. Valley View called Tuesday morning to confirm the appointment as booked. Steve arrived within minutes of the expected time and within 10 minutes diagnosed the problem as a worn out heating element. When Steve checked with the supplier the part was not available for shipping. While he had the dryer open Steve checked the condition of the belt and pulley system and showed me that they were badly worn. He gave me a price for the repair of the dryer but could not say when the heating element might be available. He was extremely receptive to all my questions and readily gave me all the information he could to help me make an informed decision. In the end I decided to purchase a new dryer given the age and condition issues of the old one. I would not hesitate to use this company for any appliance repair in the future and was extremely impressed with their responsiveness and honesty.