May, 2016 with Alex's help all the offending windows have been replaced and I can see clearly now! Thank you Alex and team!!
Initially I was very happy, however, after 2 years the windows started to develop a haze in between the glasses. That haze is now growing and covers most of the glass making it very difficult to see out or in!
2008 was the installation year, now it is 2016 and am still waiting for the Lifetime Warranty to be fulfilled. Only one staffer came to see the windows and take photos and wanted me to buy more windows as well. I said I would have to wait until the initial windows were replaced to my satisfaction prior to making any future orders. I call regularly and only get the brush off or have to leave a voice mail.
- Approximate cost of services:
- $8.00
- Company Response
Thank you for your review. Our customer's satisfaction is very important to us and we are glad we could fix the problem for you! Please let us know if there is anything else we could help you with in years future.