PARADIGM SERVICE AND INSTALLATIONS LTD.

I found Jon to be very professional, efficient and very nice. Our
bathtubs are from the late 1960's and Jon said the parts for the faucets
might be hard to find but he found them and replaced them. He also
replaced our kitchen faucet. No more drippy faucets! The toilet seat
is also very nice, nicer than the one that was there before. Very
pleased with his work. If anyone needs a plumber, I will certainly
recommend Jon.

Highly recommend this company . You did an excellent job Jon.
Thank you so much .

Highly recommend this company , Jon was very professional , he came on time , was able to find what the issue was and resolved it quickly .All the rare qualities you are looking for in this industry .10 out of 10

Great work. Jon arrived right on time and finished earlier than expected. He promptly gave advice when requested and was great overall to talk with.

The electrician provided by Paradigm was quick and efficient, there was great communication which is rare in working with trades these days. Any minor issue or mistakes were quickly dealt with and rectified. I would highly recommend Paradigm for you electrical or plumbing needs 100%

Excellent work, recommended only high quality products when others were pushing lower quality items at higher prices. Reasonable rates, attention to detail, honest, reliable.

Jon did a great job! I contacted them after my husband had made several attempts to find the leak.

I called and, thank goodness, was able to have someone come out the next day! Jon arrived on time and was able to discover the reason for the leak quite quickly. He had parts replaced and/or repaired in under 2 hours! Prompt, efficient, and neat service, I highly recommend this company! I have definitely placed the business card in a safe place for my future plumbing needs or if a neighbour asks for a recommendation!

John arrived on time and had the work completed in short time.
Polite, clean, efficient. He did a great job.

Paradigm arrived at my house at the set time of my appointment. They quickly found the leak and replaced the faulty parts. They made sure the work area was clean and tidy before the they left.
A part of the wall in the laundry room had water damage an needed replacement. Paradigm recommended a company that could do this work and I was sent a detailed quote the next day. I was very impressed by the Paradigm service and follow-up.

My partner and I had used Jon's plumbing services back in 2015 when we did a total kitchen renovation at our house on the North Shore. We were completely satisfied with his workmanship and knowledge, his general manner and -- SO important -- his accountability.

Recently, I enlisted Jon's help again to install a new toilet in my downtown condo. This required a pick-up from the store where I purchased it. Once again, everything about Jon's performance was top-notch: It was easy to set up an appointment for the following week; his communication via texting was clear, businesslike and friendly; on the appointed day, he picked up the toilet and arrived slightly early, texting first to alert me of his arrival.

He and his apprentice, Al, arrived and completed the job in short order. He answered all of my questions with enthusiasm, and the time just flew by. They cleaned up after themselves and disposed of my old toilet as requested. Everything has been working fine.

For anyone who is tired of unfavourable experiences with contractors and trades people, I can assure you that Jon is the person to restore your faith in the whole process. I highly recommend him and his company.