Lowe's

Purchased the Extended Protection Plan for 4 years in March 2015.The warming drawer by Bosch needed replacement parts-control panel,thermostat and sliding rails.Lowes outsources its repair work to several companies.First visit by Repaircare/Appliance Repairs on Sept.28.A total of four visits later,problem not fixed.Lowes gets us EMS,another repair service.Arrived for another diagnostic on November 23.Parts have not arrived yet as of December 1.The repair process consists of one visit for diagnostic and another to fix.We have now had 3 diagnostic visits with the same outcome.They do not trust the previous technicians analysis.Keep in mind this is only a warming drawer.Can you imagine if this happened to a oven,stove top or refridgerator and waiting this long.Have complained to Head Office and Store Manager and recommended they conduct an audit on the performances of these companies they outsource to.

We don't even know how we found out that they can source and bring in lights from around the world. An excellent experience throughout. There were 2 lights that we didn't end up using and the return process was effortless.
Clearly the leadership at this company is stellar. We will be back.

Best renovation store. Buy at Lowes! All stores are so organized, have ample selection, wide rows, and knowledgable staff! And u don't have to run around to find help- just press the button located in every department and someone will come immediately.

After shopping around for a long time for a great price and friendly people to install our carpet thoughout our house Lowe's was the bet of all. They were quick and followed up after the install was complete. Super friendly and very professional.