GreenFox Windows & Doors

From start to finish the project of window installation was superb, I was treated very well and all my questions were answered and all the people I dealt with were professionals.

Great company, would recommend highly, all staff are very friendly, getting a quotes was quick and the rep answered all of our questions, very knowledgeable, was told windows would take 2-3 months to build, ended up being only 2 months which was great, they communicated via phone and email about the progress of the windows being built, was booked for 2 and half days for install, they got it done quickly and cleanly, entire process was seamless, again, high recommended!

Excellent service from start to finish. Sales and fitting , and back up service . Would highly recommend.

Window options review with project manager went well including info on qualifying for greener homes grant. Windows installed on time and appear to be great quality and craftsmanship. Did a good job of cleanup and protecting the floors. After windows install they needed to install some curved trim indoor that had to be ordered after install. Said it would be max 3 weeks. That turned into over 2 months with no calls from green fox on this. I needed to call 7 times over weeks asking where trim was, with no call backs and limited info. They insisted to be paid after main window install and definitely saw a drop in Customer care once was paid. Over two months later still dont have trim installed and limited info on where they are and when install will be. The main communication I get from staff is for me to keep calling then asking where it is, which I dont believe should be my responsibility. Main process of window options, install, price, quality and warranty was great. However limited customer care after.

Install time was approximate and the install was very quick and professional and a finishing job well done

From the sales, install and follow up was all good. We love the color of our door and doors are all very good quality. Would recommend Greenfox to our friends and family. Thanks Greenfox. Take care.

Highly recommend this company. From the first sales meeting and quote to the installation and then a follow up warranty check, all were very professional, knowledgeable and friendly. Our daughter recommended them after a job well done at her home. Definitely 5 out of 5 Stars.

This company is amazing. Right from Walter (our salesman) to the installation team was just great. The doors themselves are high quality and give the house a much needed update. I did my research on other companies and Green Fox was the best price. I was nervous dropping $15,000 on doors but was so pleasantly surprised by the white glove treatment we received. I cant say enough about the quality of the doors themselves. Awesome.
I highly recommend putting this company on the top of your list for quotes.

We have been working with our Greenfox project manager since March. We are also working with the Greener Homes and CEIP grants to support the project. Initially it went great, and we were really impressed with their responsiveness and knowledge of their products. However, as time went on, they became less and less responsive and we slow to respond to questions from the CEIP and Green Homes programs. We understand that it is a frustrating slow process working with these grants but it resulted in us losing one of them as our eligibility timed, Greenfox is especially slow when it came to getiing an energy starg rating for the doors. They really don't seem to be knowledge on how their products fit under these programs. At the moment we are trying to get a hold of our project manager to ask questions about the project but had to drop the doors from it as we could not get Greenfox get them certified. The project manger has ghosted us a few times for weeks. We are very close to dropping the project with them all together, they are to slow, not available for questions and really not interested in working with us and these programs. Very frustrating group to work with.

Of the companies that provided quotes, Greenfox was the best. The windows were exactly as quoted, installed in an efficient manner and we are happy with the product and service.