Precision Landscaping

My experience with Precision Landscaping was altogether just awful. Unfortunately, we dealt with Martein to build our small stone patio for the backyard. My husband sent Martein detailed sketches and pictures of the backyard. He claimed he had enough information and that he didn’t need to come on-site. He emailed a contract with his fee in early May, and said the work would be completed by mid-June. Fast forward to July 1 and we were told the stone that Martein suggested for our patio is out of stock. He suggested a new stone, that he said he had made sure was in stock and available for delivery. Martein came to our house to mark up our backyard and suddenly made adjustments to the scope of work, which would now cost an extra $2300 including the new stone. We begrudgingly agreed because we just wanted to get things moving. We then realized that Precision was sub-contracting the work without our knowledge. Furthermore, after sitting at home and waiting for this new stone to arrive, we found out by calling Beaver Valley Stone ourselves, that the stone was considered a special order because it wasn’t in stock, and that it would likely arrive in a couple of weeks. We informed Martein that we were disappointed because it was our understanding that the stone was in stock when we agreed to the added cost, and that we weren’t thrilled with yet another delay. In response, Martein sent us an incredibly unprofessional and condescending email, informing us that he wasn’t going to “waste any more time giving us lessons in life”. He blamed the weather, covid-19, the staff at Beaver Valley and us. My husband spoke to Steve and asked to have someone different placed on the job as Martein was highly unprofessional and extremely rude to deal with. Steve then informed us that the stone was in fact delayed and that he was cancelling our contract and giving us our deposit back. My mistake was that I chose to go with Precision Landscaping, given that I had other highly professional landscaping companies that were willing and able to do the job. They left us high and dry and scrambling to find a different solution. Fortunately, we contacted another large landscaping company and they were incredible from start to finish. We weren’t looked down on because of the size of our backyard. They listened to our needs from the beginning and they were very eager to help. They used high quality materials for our patio, and they made it larger than what we were originally supposed to have with Precision, and we paid less. They were able to accomplish in a few days what Precision couldn’t do in a month. I would NEVER recommend dealing with Precision Landscaping. There are better options out there, that will handle things with honesty, integrity and with professionalism.